Privacy Policy
At Prasadam Seva, we respect your trust and are committed to handling your personal information responsibly while providing spiritual products, services and online experiences.
Secure & Protected
We use reasonable measures to help protect personal information.
Secure Payments
Online payments are processed through trusted payment service providers.
Your Information
Information is collected for specific and legitimate purposes.
Responsible Sharing
We do not sell personal information as part of our normal business practices.
Indian Privacy Laws
We aim to handle personal information in accordance with applicable laws.
Privacy Policy
Prasadam Seva ("Prasadam Seva", "we", "us" or "our") operates prasadamseva.com. This Privacy Policy explains how we may collect, use, store and protect information when you visit our website, make an enquiry, place an order, book a service or otherwise interact with us online.
By using our website, you acknowledge that you have read this Privacy Policy. Where applicable, we will seek consent before processing personal information when required by law.
Depending on how you use our website, we may collect information that you provide directly to us.
- Name and contact information.
- Email address.
- Billing and order information.
- Information submitted through website forms.
- Service or booking details provided by you.
- Information required to provide customer support.
We may also automatically receive limited technical information such as browser type, device information, IP address and website usage information.
We may use information collected through the website for purposes such as:
- Processing orders and service requests.
- Managing bookings and enquiries.
- Providing customer support.
- Processing payments.
- Communicating important service updates.
- Improving website functionality and user experience.
- Preventing fraud, misuse and security incidents.
- Meeting legal or regulatory obligations.
When you make an online payment through our website, payment information may be processed by the relevant third-party payment gateway or payment service provider.
Where applicable, payment processing may be handled through providers such as Razorpay. Payment providers may process payment information according to their own privacy policies and terms.
We do not request or intentionally store complete card numbers, CVV numbers or other sensitive payment credentials on our website servers.
Our website may use cookies and similar technologies to provide essential functionality, remember preferences, understand website usage and improve website performance.
Cookies may be used for security, functionality, analytics and performance measurement.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
We may use selected third-party service providers to operate our website and deliver services. Depending on the services currently enabled on the website, these may include payment providers, hosting providers, analytics services, security services, email services and other technology providers.
We may share information with service providers where reasonably necessary to provide services, process transactions, maintain security or meet legal obligations.
We do not sell personal information as a business practice.
Depending on applicable law and the circumstances of the processing, you may have rights regarding your personal information.
- Request access to certain personal information.
- Request correction of inaccurate information.
- Request deletion where legally available.
- Withdraw consent where processing is based on consent.
- Raise a privacy-related concern or grievance.
To make a privacy request, please contact us using the email address provided below.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide services, maintain business records, resolve disputes, prevent fraud, comply with legal obligations or enforce agreements.
Actual retention periods may vary depending on the type of information and applicable legal or operational requirements.
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, misuse, alteration, disclosure or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Users should also take reasonable steps to protect their devices and account information.
Our website and services are not intentionally directed at children for the purpose of collecting personal information without an appropriate legal basis or consent where required.
If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us by email.
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, business practices or applicable legal requirements.
When changes are made, the updated policy will be published on this page and the "Last Updated" date will be revised accordingly.
If you have questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact Prasadam Seva by email.
Email: support@prasadamseva.com
Have a Privacy Question?
If you have a question about how your information is collected, used or protected, our team can be contacted by email.
✉ support@prasadamseva.com